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Report an outage
If you're a customer, we'll text you when your. power's out. If your power's out but you didn't receive a text from us, first report the outage, then update your mobile number online or on the app so we can text you next time.
Here's how to report an outage:
- Use the app
- Report online
- Report by phone
Outage map & list
Get details on current outages. Sign in online for outage info on your accounts, or simply look up your accounts by phone or account number.
Report an issue with a streetlight in your neighborhood.
What to do in an outage
If the power goes out, most of us check to see if neighbors are out, too. Pretty basic, but a good start. What additional steps should you take?
- Reset GFCI outlets and circuit breakers
- Unplug TVs and computers
- Avoid opening fridge doors